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Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
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  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
Hey TourAlaska, thanks for the nudge.

Mind if I reach out to you via email as well?
TourAlaska's avatar
TourAlaska
Explorer | Level 3
3 years ago

Hannah Walter I did everything that I was asked to do in the email that was sent me and it said to reply when I had accomplished all of the steps and the ban on my account would be lifted. I have not heard back from anyone yet though and the ban still exists. Is there someone else I can get ahold of or is this an issue that you would be able to help me fix. Thanks for all of the help.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey TourAlaska - thanks for the nudge on this.

    I just sent you an email to have a further look internally.

    Please take a look at your inbox and we'll take it from there.

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