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Forum Discussion
Your Dropbox is full and no longer syncing
I paid my subscription fee last month on 29th of August, but still receiving "Your Dropbox is full and no longer syncing" this email, please solve this problem. it is so annoying
I am having same issue and it is the 3rd time within the last 6 weeks. Stating my dropbox is 121.1% of 3.8 GB when I do not have that much on my dropbox, verified that yesterday. Not sure what the issue is but now cannot add/save/edit anything on my dropbox. Let me know if you get an answer. Thanks!
+1 Same here, mine was vinculated with my app store but could't charge this cause I lost that credit card. The suscription is now renewed trough App store but my 1TB space is not back and stills asking for payment... Need to fix this ASAP, I have a too large render queue to deliver, Please fix!!!
- Lusil
Dropbox Staff
This is so distracting and annoying!!! I have done EVERYTHING to get this pop up notification to stop. I KNOW I am out of space and do not wish to upgrade. There is no option to say that I don't want to upgrade. This pop up is relentless.
I have looked in the notification area of the dropbox app. None of the notification boxes are checked off. So it doesn't make sense.
I've also tried the "automation" area in the app. No luck there.
I have checked settings on my actual PC and dropbox isn't listed as an app with notifications.
Make the madness stop!
- I keep getting incessant messages telling me my account stopped synching, because it's too full. I don't don't want more space. I don't want to add new files. I just want it to store those files. They won't stop emailing! Is my account at risk of losing the files already uploaded? Is there anywhere to email for support?
- Mark
Super User II
So, there is a risk if you are over quota as while it hasnt happened previously the terms and conditions do state that they can delete files or accounts which are consistently over quota.
I do suggest removing files from the account to reduce the quota. You can also look at notifications at www.dropbox.com/account
- Thank you, Mark! Will they notify before they start deleting? And by notify, I don't mean telling folks to upgrade or that it isn't syncing. I mean straight up telling a person that they will start deleting by <insert date>.
I'm surprised it uploads at all if it's over and that they would then have a problem with what their app allowed.
The link was helpful, as I discovered I could unsubscribe from general space limit notifications. They sent them way too often. Hopefully they will still tell me if they plan to delete, as I'm waiting on a new computer.
