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Forum Discussion
Your Dropbox is full and no longer syncing
I paid my subscription fee last month on 29th of August, but still receiving "Your Dropbox is full and no longer syncing" this email, please solve this problem. it is so annoying
I keep getting incessant messages telling me my account stopped synching, because it's too full. I don't don't want more space. I don't want to add new files. I just want it to store those files. They won't stop emailing! Is my account at risk of losing the files already uploaded? Is there anywhere to email for support?
- Mark
Super User II
So, there is a risk if you are over quota as while it hasnt happened previously the terms and conditions do state that they can delete files or accounts which are consistently over quota.
I do suggest removing files from the account to reduce the quota. You can also look at notifications at www.dropbox.com/account
- Thank you, Mark! Will they notify before they start deleting? And by notify, I don't mean telling folks to upgrade or that it isn't syncing. I mean straight up telling a person that they will start deleting by <insert date>.
I'm surprised it uploads at all if it's over and that they would then have a problem with what their app allowed.
The link was helpful, as I discovered I could unsubscribe from general space limit notifications. They sent them way too often. Hopefully they will still tell me if they plan to delete, as I'm waiting on a new computer.- Mark
At a guess they would tell you - they certainly tell people before they close accounts for inactivity.... however, whether you get/read/acknowledge is a diff matter!
