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Forum Discussion

Liz Falconer's avatar
Liz Falconer
Helpful | Level 6
9 months ago

"You seem to be having internet issues" error preventing upload on website/desktop app

Hello, I see that this topic appeared before and was resolved by engineers but I have been having this problem over the past few days. I have tried uploading mp4s via dropbox desktop app, via brow...
Error Messages
Sync
upload
  • Liz Falconer's avatar
    Liz Falconer
    9 months ago

    Hi,

    Thanks for the help, folks. My Dropbox app decided to sort itself out overnight and everything is successfully uploaded. I have no idea what the problem was but I'm happy it's fixed! Liz

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Liz Falconer, if you use the app, instead of our website, do you get any errors then? 

 

If I were you, I'd try clearing the app's cache, and also try to upload the content on a different path, than the one you're trying to at the moment. 

Liz Falconer's avatar
Liz Falconer
Helpful | Level 6
9 months ago

Yes - it's the same in the app (pic. above in first set of screenshots).

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