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ajho's avatar
ajho
New member | Level 2
3 years ago

Windows 10: renamed user folder (added "_"; now Dropbox only starts when run as Administrator

I renamed my Windows 10 Home account by replacing a space ("AJ Ho") with an underscore ("AJ_Ho"), and now the Dropbox desktop program only starts up when I select the "Run as Administrator" option on...
Desktop
Error Messages
Sync
Windows
  • Walter's avatar
    Walter
    3 years ago
    Hi ajho, sorry to hear you're having issues with this.

    Could you please try an advanced reinstall and let me know how it goes?

    Thanks!
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Hi ajho, sorry to hear you're having issues with this.

Could you please try an advanced reinstall and let me know how it goes?

Thanks!
ajho's avatar
ajho
New member | Level 2
3 years ago

Hi Walter,

 

The advanced reinstall did the trick; thank you! (All I had to do was delete the "Dropbox" folder under %LOCALAPPDATA% and point the Dropbox install to my existing main Dropbox folder; no Registry edits or any other deleted folders!)

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Glad to hear you're back up and running ajho - thanks for keeping me in the loop too.

    See you around the Community and take care!

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