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Forum Discussion
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, hav...
It looks like you're using the manual uploader in the first image, and not the automatic camera upload feature. When using the manual uploader, it retains the original file name.
Could you confirm the original name of the image prior to uploading it, by viewing it in iOS itself?
Here's an example screenshot of what I'm now presented with - duplicates at lower size, with sometimes a 1s time difference, and with "Photo" at the start...
Jay
Dropbox Staff
Dropbox StaffDid you apply any filters to your images when you were taking the original photo, or made any other changes at the same time?
Are you using the normal camera app on the phone?
Nope, no special filters.
I think I might have found something though. I've tried going through the steps that I did earlier and I've found that if I go to the "Camera Uploads" page on the app, then click Upload, it shows me my "library", separated into Photos and Collections. If I select one or more photos from there and click Add, magically it renames the file before uploading it!
So this problem appears to be in the Upload section of the Camera Uploads page.
- Jay
When you say it renames the file, is this to the new format you experienced, or the normal one?
Could you attach a screenshot showing the selection you made in the library in the Camera Uploads setting?
It's to the new format:
and here is how the same file looks, when uploaded automatically (rather than the manual upload step above):
So it's definitely the Dropbox photo uploader that's changing the name of the file.
