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Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Blavious_B
New member | Level 2
I'm sharing a folder with my boss, who has a paid version of Dropbox (mine is the free one). Now she can't access the information that I save on the folder because my Dropbox reached the limit. But if she is paying for it, then why is it not working?
Does Dropbox wants two paid versions to be able to provide the full space for both?
And why do I have to write on a community chat to be able to get any answer?
If I'm going to pay for storage, definitely I won't be using Dropbox, if that's how they do business. I can share my OneDrive with my boss there are plenty of space there.
By the way, Microsoft loves that kind of business you do Dropbox 👏👏👏
Megan
2 years agoDropbox Staff
Hi Blavious_B, thanks for posting here!
I've merged your post under a similar thread, where others have also expressed this question. Feel free to have a look at what was mentioned here.
Essentially, since the folder exists in both accounts, you'd both need space to edit, and make changes.
If you have any questions, let me know!
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