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Forum Discussion
Why are recipients of file requests prompted to sign in?
I recently created a "File Request" folder to allow trading partners to send us documents in lieu of faxing.
However when users click a link they appear to be prompted to login with a username & PW
I thought I recalled "outsiders" being able to send files without requiring a Dropbox account? Is there a way to upload a file without "logging in"?
- Hannah
Dropbox Staff
Thanks for bringing this to our attention, DGK.
Indeed, recipients of file requests don't need to have a Dropbox account, to send you files.
Can you please describe the steps you followed, to create the file request?
And can you ask the recipients to check if there's a skip button on the prompt?
Let me know and we'll go from there.
Thanks for offering to help
I clicked File Requests here
Clicked the big blue New Request button, and added a Title
and clicked create
here is the shortcut it created
[link removed]
then I had just switched to a different browser to test, that's when I saw the message in the above post.
I really didn't want or need the senders to login, and I panicked and posted here...
BUT now when I paste the link it seems to work without a login
So maybe a false alarm?
