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Forum Discussion

yesthatsandra's avatar
yesthatsandra
Explorer | Level 3
5 months ago

Why are Dropbox files regularly copying to my desktop?

Why are Dropbox files regularly copying to my desktop? Even files I delete.
Delete
Desktop
Dropbox Basic
Organize
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Windows
  • Mark's avatar
    Mark
    3 months ago

    Dropbox wont work if you are also syncing it to OneDrive (as the path shows). You need to stop using it with 2 cloud services. 

     

    Also, its no longer possible to sync the Desktop now with Dropbox. It was a feature of the backup system, but, removed when it launched out of beta. 

yesthatsandra's avatar
yesthatsandra
Explorer | Level 3

Yes, files already in my Dropbox folder get copied to my desktop. It has happened more than once on what feels like a regular basis. Maybe once every two weeks? I haven't tracked the timing yet. I delete them or move them back to the Dropbox folder then ?two weeks later they show up on my desktop again!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

yesthatsandra, can you send a screenshot of a file that’s showing in your Dropbox folder and which has also been copied over to your local device?

 

Are you taking any actions on Dropbox, right before this starts?

 

Are these files backed up with Dropbox Backup, by any chance?

  • yesthatsandra's avatar
    yesthatsandra
    Explorer | Level 3
    5 months ago

    Hi. Here is a screenshot of my desktop. The copy over happened this morning, so these are files that were in my Dropbox that copies onto my desktop and I deleted--and they've shown up again.

    I was not using Dropbox just before this copy happened. I'm not sure I'm using Dropbox Backup or not. I can't seem to open the Dropbox app--I'm not sure why. I have a shortcut on my desktop that I use to access files I need. When I try to open the App itself the try times out and nothing happens. Maybe this is significant?

    Thanks for your help.

     

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey yesthatsandra - does the issue with the app persist after rebooting your computer?

       

      Also, do you see any folders or files being backed up in your backups page? 

      • yesthatsandra's avatar
        yesthatsandra
        Explorer | Level 3
        5 months ago

        Yes, the same thing happens after rebooting.

        I don't see any files in my backups page.

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