You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
geeveff3
2 years agoExplorer | Level 4
where have all my photos gone?
I'm not sure what's happened and I'm really frustrated. I got a new phone a few weeks ago, downloaded Dropbox and set it up so my photos would upload automatically from my phone to Dropbox. Not o...
- 2 years ago
geeveff3 wrote:
I realized I was out of space so I've upgraded my account but I'm still unable to access any of my old photos.
How can I fix that?So if you are out of space syncing just stops. It doesn't delete anything or remove files it just wont add new stuff. So unless you have actively deleted stuff on Dropbox by upgrading any devices which hadn't uploaded correctly should now start. However, if you have deleted the original files from those devices BEFORE they uploaded you cannot recover via Dropbox - as Dropbox doesn't know they exist
geeveff3
Explorer | Level 4
Hi Hannah,
Thank you for the quick response.
On my new phone it says, "Start by adding content" and when I login online it says, "Hi _________. Here area few ways to get started with Dropbox."
I have had Dropbox for over 7 years and have always used the same email address.
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