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Forum Discussion
h_john4
4 years agoExplorer | Level 3
"Waiting to upload..."
It's been happening for several weeks: I attempt to use the Dropbox app (v. 222.2.2, currently) on my Android phone (v. 9, kernel 4.9.112-15805288) to upload photos and it stays on "Waiting to upload...
Lusil
4 years agoDropbox Staff
Hey h_john4, thanks for checking in with us.
Have you tried connecting to a different WiFi network or through cellular data?
Give me a nudge whenever you have a moment to check this out. Cheers!
Have you tried connecting to a different WiFi network or through cellular data?
Give me a nudge whenever you have a moment to check this out. Cheers!
- h_john44 years agoExplorer | Level 3
Hi Lusil,
Thank you for the quick response! I apologize that I haven't been as speedy in mine.
On further investigation, it appears to only be an issue when using the cellular network (which, unfortunately, is where I tend to be when needing to upload pictures); when on WiFi the uploads do not hesitate and go through as expected.
- Lusil4 years agoDropbox Staff
If you're using camera uploads to do this automatically, have you made sure to have your cellular data usage enabled?
If you're not using camera uploads or you've checked it already, have you contacted your service provider by any chance?- h_john44 years agoExplorer | Level 3I have been manually uploading the photos through the Dropbox app itself, not using the automatic feature with the camera. Something interesting to note: I switched the view from "list" to "grid" and have not had the problem again.
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