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Whitsticks's avatar
Whitsticks
New member | Level 2
8 months ago

'Uploading failed - review your file and try again' error on iPad app

Hi 

 

I am trying to upload video folders from Cricket Coach Plus HD to my dropbox account so I can clear up memory on the device. 

 

I have done this successfully on 20+ videos on my i phone, but I have this persistent message on the 9 videos I need to upload on my ipad. 

 

I pay £9.99 per month for 2TB of dropbox storage - the video I am trying to upload is 6.49GB, and the other 8 will be similar sizes.

 

Can you please help?

 

Yours frustrated

Whitsticks

iOS
Mobile
Sync
Tablet
upload
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for bringing this to our attention, Whitsticks.

     

    Can you please describe the steps you're following to upload these videos?

     

    A screenshot of the error would also be really helpful if you can send us one.

     

    Thanks.

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