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Forum Discussion
Mark Siegel
4 years agoHelpful | Level 7
Unable to upload a file using Safari
Suddenly, dropbox.com isn't allowing me to upload a file if I'm using Safari as my browser. It works fine using Chrome. Any ideas what's going on?
- 4 years ago
Mark --
Fantastic! I fetched and installed the new version of Safari. My uploads to websites are now working as they have in the past.
Thank you!
-- Alan
Daphne
Dropbox Staff
Hello there Mark Siegel, I hope you're having a good Monday so far!
Just to make sure we're on the same page, can you let me know what issue you're running into with uploading via Safari?
Do you not see the option to upload files, or do you get an error perhaps?
Please send over a screenshot if you're getting an error, as the visual is always helpful.
Keep me posted!
Mark Siegel
4 years agoHelpful | Level 7
Good news!
I just updated to the latest Safari (Version 14.0.3 for Mojave -- could be a different number if you're running a different Mac OS), and the bug is fixed. I just successfully uploaded two files to Dropbox in the old-fashioned way: click on the "Upload" button, and the drop down window will appear to navigate to your files.
The Safari update also appears to be working across websites. The "attach" button in my email servers is working again as well.
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