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Forum Discussion
busyinla
3 years agoNew member | Level 2
Unable to stop popup asking me to back up thumb drives
Whenever I plug in a USB thumb drive to my PC, Dropbox asks me if I want to back it up. I NEVER want to back it up. The instructions I found said to go to my settings and select the BACKUP tab, whic...
- 3 years agoHey busyinla, welcome to the Dropbox Community.
The option to disable this pop-up, can be found in the Dropbox application preferences, not the online settings.
You'll find the preferences after clicking on the Dropbox icon in your system tray.
Let me know how it goes!
Hannah
Dropbox Staff
Hey busyinla, welcome to the Dropbox Community.
The option to disable this pop-up, can be found in the Dropbox application preferences, not the online settings.
You'll find the preferences after clicking on the Dropbox icon in your system tray.
Let me know how it goes!
The option to disable this pop-up, can be found in the Dropbox application preferences, not the online settings.
You'll find the preferences after clicking on the Dropbox icon in your system tray.
Let me know how it goes!
philipjhunt
2 years agoExplorer | Level 4
When I go to Manage Backups I just get the option to start a backup, not to stop the prompts. I just want to stop Dropbox from asking me if I want to backup the USB drive EVERY time I plug one in.
- Jay2 years agoDropbox Staff
Hi philipjhunt, in the Preferences in the Dropbox desktop application, on the Backups tab, there should be a checkbox for external drive backups. This is before you click the option to manage backups.
Is the checkbox ticked or empty?
- philipjhunt2 years agoExplorer | Level 4
It's not ticked now. Thanks. Too easy when you know how.
- SteveRMann2 years agoExplorer | Level 3
You said: " there should be a checkbox for external drive backups"
And a few weeks later it's checked again.
THIS SHOULD BE AN OPT-IN option. Not opt out. Especially when a few weeks later, it gets turned on again all by itself.
I NEVER, EVER, FOR ANY DEVICE, AT ANY TIME want to see this prompt again.
What part of NEVER, and FOR ANY DEVICE don't you get?
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