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Forum Discussion
"This folder can only be shared as a link.", but the link also gives an error.
I am trying to share a folder with my wife. I try to share it and it says "This folder can only be shared as a link."
I share the link with her and she needs to request access. I click "approve" and I get the following:
Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
What is my problem?
- Nancy
Dropbox Staff
Thanks for posting about this on our forum, mossbeach!
Can you send me a full screenshot of the first message you mention? Is this folder located within another shared folder, by any chance?
I’d also like a screenshot of what your wife sees on her end when trying to open the link.
Let me know when you’re ready and I’ll have a look.
Here's my screen. My wife isn't around right now, so can't get her screen.
I was able to share some folders underneath my main one, but I wanted to share the root folder.
- Walter
Do you get the same results after clearing your browser's cache or on another browser too mossbeach?
