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EREP's avatar
EREP
Explorer | Level 4
13 days ago

The Dropbox right-click options are gone from my Mac's Finder.

I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue. 

Latest version of Dropbox: 221.4.5365

MacOS: 15.4

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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    13 days ago

    Hey there, EREP, let's jump right into this! 

    Can you share with me the app's exact syncing status at the moment? 

    You also mentioned that you recently changed the location of your Dropbox folder. Can you confirm that these were the steps that you used? If not, feel free to clarify. 

    Lastly, can you please follow these steps to restart your Finder and let me know if there's any improvement?

    I'll be waiting for your updates!

    • EREP's avatar
      EREP
      Explorer | Level 4
      12 days ago
      1. "Your files are up to date" 
      2. Yes I moved my Dropbox folder using the method above.
      3. Dropbox does not show in Finder Extensions (see Screenshot)

         

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 days ago

        Hey EREP, thanks for replying back to me!

        Can you please try to click the following to see if it changes things at all? 
         
        -Click on the Apple icon at the top left of your screen.
        -Click on System Settings.
        -On the General tab, select Login Items & Extensions.
        -Scroll down to Extensions, and click the (i) next to File Providers.
        -Toggle Dropbox to Off and then to On again. 

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I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue. 

Latest version of Dropbox: 221.4.5365

\n

MacOS: 15.4

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I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue. 

Latest version of Dropbox: 221.4.5365

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MacOS: 15.4

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The Dropbox right-click options are gone from my Mac's Finder.","moderationData":{"__ref":"ModerationData:moderation_data:829844"},"body":"

Hey there, EREP, let's jump right into this! 

\n

Can you share with me the app's exact syncing status at the moment? 

\n

You also mentioned that you recently changed the location of your Dropbox folder. Can you confirm that these were the steps that you used? If not, feel free to clarify. 

\n

Lastly, can you please follow these steps to restart your Finder and let me know if there's any improvement?

\n

I'll be waiting for your updates!

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  1. \"Your files are up to date\" 
  2. Yes I moved my Dropbox folder using the method above.
  3. Dropbox does not show in Finder Extensions (see Screenshot)

     

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Hey EREP, thanks for replying back to me!

\n

Can you please try to click the following to see if it changes things at all? 
 
-Click on the Apple icon at the top left of your screen.
-Click on System Settings.
-On the General tab, select Login Items & Extensions.
-Scroll down to Extensions, and click the (i) next to File Providers.
-Toggle Dropbox to Off and then to On again. 

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-

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