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Forum Discussion
The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and ...
I tried the method of his colleague Walter but nothing, this doesn't work either! I try and try again but nothing works... among other things I had already previously given the authorization
Walter
Dropbox Staff
Dropbox StaffCould you reboot your computer, unplug and re-plug the iPhone after restarting it as well and let us know if you still get the same error PORRITA?
If you do, we'd appreciate a screenshot too.
Good morning Walter, I have tried restarting my PC and iPhone several times... I have also tried pairing them several times but nothing seems to work...
It may be that it does this because my iPhone doesn't have much internal space to 'turn'- Walter
When you say internal space, could you clarify what you mean exactly PORRITA?
Have you tried getting in touch with our support team directly about this by the way? They'd be better equipped to help further with account and device specific information.
126,81 GB of 128 GB in use
What do you mean by the support team? Where should I write/call specifically
