You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RTurn
3 years agoHelpful | Level 5
syncing problem
Dropbox will not sync from macbook air to imac but will from imac to laptop
Problem solved. I was expecting that a document I corrected in laptop would be updated in the file on my mac; the dose not happen. This file in this case was a spreadsheet and when updated on MB it appeared on my mac under "spreadsheets" NOT the original file. Things were updated.
Sorry. Might be a solution for someone else's problem.
- MarkSuper User II
Hi RTurn
Have you checked its running on the Macbook Air? A reinstall may help: www.dropbox.com/downloading
If it is running what does it say if you mouse over its icon on the status bar?
- RTurnHelpful | Level 5
Reloading software did not resolve issue. When hovering over icon it says that DB is up to date. There were a couple of You Tube videos on fixing the same problem but I was unable to follow them. On my "old" former device, DB on my second device was not "active", i.e. could not enter data. This time I can enter data on the mac book device but it does not sync.
Is there any way I can "force" a sync while on my laptop after I enter data? Are there any device settings that need to be turned on for the laptop to sync?
I have spent hours trying to resolve this issue with no luck. Very frustrating.
- RTurnHelpful | Level 5
Problem solved. I was expecting that a document I corrected in laptop would be updated in the file on my mac; the dose not happen. This file in this case was a spreadsheet and when updated on MB it appeared on my mac under "spreadsheets" NOT the original file. Things were updated.
Sorry. Might be a solution for someone else's problem.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!