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Forum Discussion
Syncing PC with Android? Please help. Don't know what I'm doing.
I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence m...
Hey TOFU, thanks for clarifying!
Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?
Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there.
Megan
Dropbox Staff
Dropbox StaffHey TOFU, thanks for clarifying!
Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?
Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there.
Hi Megan!
Thank you sooo much for trying to help me. Unbelievably, I stumbled and bumbled my way to make it all work! I noticed that I got messages to Tofu and also to Marshal Mellow. I had two accounts going which explained the whole thing. One thing I don't understand though, is all those gazillion pics inside my phone and it may explode or are they in the cloud and I don't have to be afraid to carry it in my pocket?
Oops! I was wrong. I only got about a quarter of them if that. Ok, I don't see a little Dropbox icon on my taskbar, sorry. I'm letting you down.
- Megan
Hi @Marshal mellow, don't worry about it, we'll get to this together.
You mentioned that you only have about a quarter of them. Are you checking the mobile app, or the desktop app? If you have any screenshots of what you see on your end, that'd be amazing to attach here.
As for the little icon on your task bar, can you do a quick re-install of the desktop app, and let me know how it goes?
- Megan
Hi Marshal mellow, if I could fly over there and fix it, I'd be happy to, with or without sushi.
However, I can only guide you from here. You mentioned, that you only see some of the files, not all of them: can you clarify where it is that you're looking?
Are you looking on the web, mobile app or desktop app?
As for the re-install of the app, all you'd need to do is click here: https://www.dropbox.com/downloading, download and install our desktop app. Once that's done, let me know the app's syncing status.
