We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
2 years ago

Syncing PC with Android? Please help. Don't know what I'm doing.

I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence m...
Desktop
Mobile
Sync
upload
  • Megan's avatar
    Megan
    2 years ago

    Hey TOFU, thanks for clarifying! 

     

    Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?

     

    Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Marshal mellow, let's jump right into this! 

 

I'd need some additional info, to fully grasp the situation, and guide you as to how you can resolve it. 

 

How do you upload the content from your PC? Do you use the desktop app, or our website? 

 

When you say that you can't get anywhere, do you mean that you have trouble viewing the content when you open your Dropbox app on your phone, or you have trouble uploading the content in the first place? 

 

Feel free to provide me with as much info as possible and we'll take it from there!

Tofu 's avatar
Tofu
Explorer | Level 4
2 years ago
Thank you for your reply! For years I've used the app on my PC and uploaded a couple hundred probably photos which I always assumed were going to the cloud. As you can tell I'm not too tech savvy. This cellphone is fairly new to me (android) and I downloaded the Dropbox app. I assumed I'd be able to see all my pics on it but I only see the ones I took recently with my camera. Did I explain that well?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!