You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Berlin
2 years agoExplorer | Level 4
Syncing data stuck for weeks (beta M1)
I use Dropbox on two Mac M1 machines. 459 files do not sync (stuck in this state for >2 weeks). Problem: I don't have access to my recent files. As a small business owner, I can't rely on having ac...
Berlin
Explorer | Level 4
Can anyone help? I can't believe that there is no solution to this. Feels like dealing with Windows 98 back in the day. Very disappointed by Dropbox as a long-term customer. How can it be that something basic and essential for business such as synching files does not work? I am dealing with two very different sets of files on two computers by now that should be in sync. I really hope this does not lead to a loss of data ...
Megan
2 years agoDropbox Staff
Hi Berlin, can I send you a ticket, in order for us to have a closer look into this?
- Berlin2 years agoExplorer | Level 4
I have the same problem all over again after doing major file system changes within my dropbox
It is stuck synching at 169 files. All files online are not synced yet.
versions
v187.3.5526 dropbox beta
maxbook pro sonoma 14.1 all updates installed (m1 max)
I tried already to unlink hardlinks and correct notifications as well as all other options highlighted in this and other posts here.
Can you send me another ticket, please?
- Hannah2 years agoDropbox Staff
Hey Berlin, sorry to hear about this.
Can you follow these steps, to see if Dropbox has full disk access?
Make sure to check the other troubleshooting steps as well, to see if they help.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!