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Forum Discussion
Stuck syncing thousands of files on my Mac.
I was recently experiencing slow syncing on my work account (while hot-spotting from my phone) so I updated my selective sync settings to only link to specific folders, but that made the 'syncing files' number jump into the thousands. After reading advice on other dropbox pages, I then tried to make the files offline only, but that made the 'syncing files' number jump to over 150k. I am now exclusively on wifi. Two days ago it dropped to 68k but has been stuck ever since. I've tried quitting dropbox and restarting my computer multiple times but nothing is working. I'm on a Mac. Looking for help getting the syncing files numbers down/making it so I can see files that have been added in the last week and so my team can see files I've worked on.
- Megan
Dropbox Staff
Hi anonymous, let's jump right into this!
Can you clarify the OS you're using on your desktop, along with the version of the Dropbox app that you use there, and the precise syncing status?
Also, can you click on your avatar in the app's preferences and then on the 'View sync issues' option? Are there any files listed there? That'll help me have a clear idea on what steps we should follow next.
Let me know more!
