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New member | Level 2

2 years ago

Solved

synchronising shared folder does not work

I work in a shared folder which is fine online. Synchronising this folder to my laptop doesn't work, despite the selective synchronisation settings. How to solve?

Daphne
6 years ago
Hey there zephyr707,

I would strongly recommend sticking with the current configuration you currently have, which would be having the actual files in the Dropbox folder and having your symlinks in the home directory. In this case, it wouldn’t have any affect on the files syncing as the actual files are within the Dropbox folder.

Issues occur with syncing when the files are located elsewhere and the symlink is within the Dropbox folder instead. This can cause performance issues and high CPU usage when trying to sync the files. In some cases, the desktop app may even just sync the symlink file itself and not the referenced file. This will mean the actual file won’t be synced to your Dropbox account so you wont be able to access the actual file via the web or other devices your account syncs to.

Hope this helps, let me know if you have any other questions - Thanks!

3 Replies

CPIC
Helpful | Level 5
5 years ago
Having the same issue since last night. Just updated to latest version of Chrome but didn't help. Works fine in Safari and Firefox.
ranstathird
New member | Level 2
5 years ago
Same problem with files not showing up on Chrome. Firefox it works.
Its definitely a duck duck go thing because that's the only search engine change I've done in the past 3 months and I just disabled the extension and my files popped right up.

uggghh

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I work in a shared folder which is fine online. Synchronising this folder to my laptop doesn't work, despite the selective synchronisation settings. How to solve?

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I work in a shared folder which is fine online. Synchronising this folder to my laptop doesn't work, despite the selective synchronisation settings. How to solve?

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synchronising shared folder does not work","moderationData":{"__ref":"ModerationData:moderation_data:681858"},"body":"

Welcome aboard our Community, Yvette281!

Does the name of the shared folder you’re unable to sync locally contain any of the characters listed here? Please have a look, and let me know what you find.

Keep me updated.

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Thank you Nancy, this solved my problem! There was a | in de folder name. After removing this the folder now appears in my navigator on my laptop

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Glad to hear that worked!

If you need something else, I’ll be around the Community.

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