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N-Remote's avatar
N-Remote
New member | Level 2
3 years ago

Sync Issues on Windows 10 device

Hi,    I have a sync issue on my windows pc. I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not s...
Desktop
Sync
Windows
  • Rich's avatar
    Rich
    3 years ago
    N-Remote wrote:

    I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not see it.

    Rename the folder.

     

    The folder likely has a name using characters that are not compatible on a Windows operating system. macOS can use characters that are reserved on Windows, and any file or folder with such characters in its name will not be able to sync to Windows.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
N-Remote wrote:

I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not see it.

Rename the folder.

 

The folder likely has a name using characters that are not compatible on a Windows operating system. macOS can use characters that are reserved on Windows, and any file or folder with such characters in its name will not be able to sync to Windows.

 

  • N-Remote's avatar
    N-Remote
    New member | Level 2
    3 years ago

    Thank you very much , this resolved the issue.

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