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Forum Discussion

Stephen S.32's avatar
Stephen S.32
Helpful | Level 6
2 years ago

Sync Issues and Dropbox Help

I am one of the original users of Dropbox and recommend it to all my medical colleagues and to my patients as well. For me it is a crucial application.  In past times when I encountered a problem wi...
  • Stephen S.32's avatar
    Stephen S.32
    2 years ago

    I believe I fixed the problem by going to the parent folder that contained all the files with sync issues, then clicked on "Get Info" and then edited permissions by adding Dropbox and applying to all subfolders and files.  I have never had to do this before.  I do not think Dropbox itself provides adequate answers to this issue of "sync issues". 

     

    BTW, I am using Dropbox version 181.4.5678 on a Mac running OS 12.6.7 (Monterey).  Personally, I do think Dropbox should show "check for updates" as almost all other apps do this.  Below are the screenshots you asked for.  So far, I am not seeing this recur making the above changes. 

     

     

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