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Forum Discussion
Stephen S.32
2 years agoHelpful | Level 6
Sync Issues and Dropbox Help
I am one of the original users of Dropbox and recommend it to all my medical colleagues and to my patients as well. For me it is a crucial application. In past times when I encountered a problem wi...
- 2 years ago
I believe I fixed the problem by going to the parent folder that contained all the files with sync issues, then clicked on "Get Info" and then edited permissions by adding Dropbox and applying to all subfolders and files. I have never had to do this before. I do not think Dropbox itself provides adequate answers to this issue of "sync issues".
BTW, I am using Dropbox version 181.4.5678 on a Mac running OS 12.6.7 (Monterey). Personally, I do think Dropbox should show "check for updates" as almost all other apps do this. Below are the screenshots you asked for. So far, I am not seeing this recur making the above changes.
Rich
2 years agoSuper User II
Stephen S.32 wrote:
I have never had sync issues until a few months ago. ... Does anyone have a solution to this "issue"?
You need to be more specific about the issue you're having as you haven't really described the problem. Are you seeing errors while syncing? If so, what are they? What version of Dropbox are you running? Do you have a screenshot showing the problem? etc.
- Stephen S.322 years agoHelpful | Level 6
I believe I fixed the problem by going to the parent folder that contained all the files with sync issues, then clicked on "Get Info" and then edited permissions by adding Dropbox and applying to all subfolders and files. I have never had to do this before. I do not think Dropbox itself provides adequate answers to this issue of "sync issues".
BTW, I am using Dropbox version 181.4.5678 on a Mac running OS 12.6.7 (Monterey). Personally, I do think Dropbox should show "check for updates" as almost all other apps do this. Below are the screenshots you asked for. So far, I am not seeing this recur making the above changes.
- Stephen S.322 years agoHelpful | Level 6
I did reply to this problem with a solution.
"edited permissions by adding Dropbox and applying to all sub-folders and files. I have never had to do this before. I do not think Dropbox itself provides adequate answers to this issue of "sync issues". Dropbox support is not what it used to be. I speak as one of the longest users and advocates of Dropbox and use this key app on a daily basis.
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