You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BennyCe
8 months agoExplorer | Level 3
Sync is "up to date" yet many folders are missing from the backup folder
hey guys
I am helping someone with their Dropbox on Windows 10, they have the 2TB plan, the folders in question are around 120GB in size to be backed up so plenty of space.
Anyway, fresh sta...
Scrym606
7 months agoNew member | Level 2
hey. i use dropbox for work syncing and file sharing, aka i have all work stuff on a synced dropbox folder.
this is a glitch that happens in very deep dropbox folders. i have lost pretty big files and folders plus i depend on a lot of linked content which sometimes just does not exist. this is why i now do a dumb backup of all files in my dropbox due to the servers sometimes either forgetting you had a file and just not syncing it to outright deleting files. this also seems to be a problem if you use non american letters like ÆØÅ that the dropbox servers sometimes just throw away. i have lost a lot of recorded audio due to them having unrecognizable symbols too. dropbox.. we rely on you, please be super vocal about this if it is a problem, we will get it but don't act like the problem doesn't exist. we would rather you be up front about this and let us use you in a limited manner rather than letting us lose stuff and then replying with "we are looking into the issue".
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!