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X3ND's avatar
X3ND
New member | Level 2
5 months ago

Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux

Hi Everyone,   I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both ve...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Could you clarify exactly how you marked those folders to not appear locally? Did you use the selective sync feature, or something else?

X3ND's avatar
X3ND
New member | Level 2
5 months ago

Yes, that's exactly what I did. 

The three test folders are visible locally. I went to settings->selective sync, and unmarked FOUR folders (three test folders, and one differently named "reference" folder. The reference folder nicely disappeared from the local file system, while three test folders persist.

 

Thanks for continuing to help me, Jay 🙂

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Thanks for the info, could you contact the support team directly for them to investigate this matter in more detail on their end?

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