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Forum Discussion
eckhart
3 years agoHelpful | Level 6
Smart Sync Icons Missing (MacOS 12.4)
Hi everyone,
Since installing MacOS 12.4 my Smart Sync icons are no longer visible in Finder. Wondering if this is a known issue?
I've tried restarting the Dropbox app, and restarting Finder via ...
- 3 years ago
Walter Great work! I did this and my icons reappeared.
In case this helps: on a hunch I singled out Google Drive (as it also generates Finder icons of its own), and tried specifically closing only that, and that alone (combined with Finder relaunch) brought the icons back.
As a near-term workaround, I can simply keep Google Drive closed, since I use it much less than Dropbox. Annoyingly, when I turned off the setting for Google Drive to automatically launch at startup, it started itself regardless after restart, so I'm about to troubleshoot that. That's a Google problem, not a Dropbox problem, but I'm sharing it in case others get tricked by that too.
Thanks again to you and Jay.
Walter
Dropbox Staff
Hey eckhart, sorry to jump in, but could you try the steps I outlined here and let us know if they helped improve matters at all?
eckhart
3 years agoHelpful | Level 6
Walter Great work! I did this and my icons reappeared.
In case this helps: on a hunch I singled out Google Drive (as it also generates Finder icons of its own), and tried specifically closing only that, and that alone (combined with Finder relaunch) brought the icons back.
As a near-term workaround, I can simply keep Google Drive closed, since I use it much less than Dropbox. Annoyingly, when I turned off the setting for Google Drive to automatically launch at startup, it started itself regardless after restart, so I'm about to troubleshoot that. That's a Google problem, not a Dropbox problem, but I'm sharing it in case others get tricked by that too.
Thanks again to you and Jay.
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