You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Soonjas's avatar
Soonjas
Helpful | Level 6
4 years ago

Slow upload speeds on Windows 7

I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is...
Desktop
Sync
upload
Web
  • Soonjas's avatar
    Soonjas
    4 years ago

    Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825 ) 

     

    I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .

    In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! Jay  please take note.

jlackey's avatar
jlackey
New member | Level 2

I have a Gigbit connection connection at work, and my PC is is very fast, yet Dropbox is very slow to sync, and my 3TB business account will take a week to sync! I have not limited speeds in the Dropbox app.

 

See attached screenshot.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hey jlackey, let's see what we can find on this! 

Can you let me know the version of the Dropbox app installed on your device? 

If you hover your mouse over the little Dropbox icon, it should show: xxx.3.xxx or xxx.4.xxx. 

If I were you, I'd also try changing the bandwidth to "no limit". Have you tried that? 

Keep me posted!

  • jlackey's avatar
    jlackey
    New member | Level 2
    4 years ago

    Now it works. Currently at 245 mbps on wireless.

     

    I have another PC on the same connection (hardwired) and it is always fast with DB (up to 700mbps)

     

     

    • jlackey's avatar
      jlackey
      New member | Level 2
      4 years ago

      And to clarify, I did not touch the PC between posts. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Interesting find, jlackey.

        Keep an eye on it, and let me know how it progresses. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!