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MRG Property's avatar
MRG Property
Explorer | Level 3
3 months ago

Sharing Dropbox link from file explorer, recipients can't access

Hi   Ive recently changed dropbox accounts and it was working well beforehand.   I have a drop box folder with building plans etc.  I go into dropbox via windows file explorer and usually rig...
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MRG Property's avatar
MRG Property
Explorer | Level 3

Walter

 

I believe view only rights.

 

These people are not members of the team and most do not have their own dropbox accounts.

 

I recently changed from a personal account to a business plus account. Previous it would work but now doesnt. It seems people have to download dropbox.

 

Rory

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

In that case, your collaborators should be able to by-pass the prompt to download the Dropbox app, Rory. Could you send us a screenshot of the message or the last screen they can get to? 

  • MRG Property's avatar
    MRG Property
    Explorer | Level 3
    3 months ago
    Sorry how do i send screen shots


    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      You can attach screenshots to your reply through the camera icon within the reply box MRG Property 

       

      If you're on a mobile device, you might need to request the desktop version of the page to bring the button up. 

      • MRG Property's avatar
        MRG Property
        Explorer | Level 3
        3 months ago

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