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Venicious's avatar
Venicious
New member | Level 1
10 days ago

Shared links result in 400 error.

For some months now I am not able to share links since anyone who will open it will 9/10 times receive an error 400 message. Everytime I share these links I first test them in an incognito window and they work completely fine. 

It seems that after a while they simply stop working? Sometimes I will test a link a second time a couple of minutes later and despite working fine previously, they suddenly can't be opened.

It is very annoying and I can't find a solution to this.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Sorry to hear about this, Venicious.

    Just to clarify, does this happen with all of your shared links, or specific ones only? Can you send me a screenshot of the error, so that I can have a visual too?

    Also, may I ask how long has it been since you've been facing this issue?

    Keep me in the loop.

    • Venicious's avatar
      Venicious
      New member | Level 1

      Thanks for your help.

      The error looks like this.

      I only share .mp3 or .wav files on dropbox to share music, so it's not really specific. I would say I've had this for a couple months now (2/3 months).

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Venicious, are you certain that you're copying the full shared link generated by the Dropbox site to share with other users?

         

        Are the shared links created with edit or read-only access?

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