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Frustrated user1's avatar
Frustrated user1
New member | Level 2
3 years ago

Share button has disappeared from the right-click menu in the Dropbox folder

Hi all, can someone pls help me figure out where the share function went in the Dropbox desktop app for Mac? If I right click on a folder I get the following options: send a copy, rewind, view on Dro...
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  • auralponic's avatar
    auralponic
    2 years ago

    I *was* having the same issue.
    (see screenshot with no share options)

    Quitting and re-opening Dropbox fixed it, and sharing options are back now.
    Yay.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Frustrated user1, thanks for letting us know about this.

 

Are you seeing this when right-clicking on files in the backup folder or just any and all files in your Dropbox folder?

 

Also, what's the sync status of the Dropbox application? You can hover over the Dropbox icon in your menu bar with your mouse, to check.

 

Let me know what you find. 

  • Frustrated user1's avatar
    Frustrated user1
    New member | Level 2
    3 years ago

    Hi Hannah,

     

    I'm seeing this on all folders and files. there is no option to 'share'. Syncing is up to date.

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for the update here.

       

      Would you mind sending over a screenshot of the options you see?

       

      Also, what version of macOS are you running on your computer and which version of Dropbox do you have installed?

       

      You can see the Dropbox version, by hovering over the Dropbox icon again.

      • auralponic's avatar
        auralponic
        New member | Level 2
        2 years ago

        I *was* having the same issue.
        (see screenshot with no share options)

        Quitting and re-opening Dropbox fixed it, and sharing options are back now.
        Yay.

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