You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mattvinyl
2 years agoHelpful | Level 6
Sending Sharing Links
I'm trying to share a Dropbox folder with collegues but no matter how many times I send out the links only some of them receive the links. They are not going to juck. I think those not getting the sharing link might not have the Dropbox app loaded. Could this be the problem?
- RichSuper User II
mattvinyl wrote:
I think those not getting the sharing link might not have the Dropbox app loaded. Could this be the problem?
No, that wouldn't be the problem. The app has nothing to do with receiving links. The links should appear in their email, so verify that you have the correct email addresses. You could also just copy the link and send it yourself using your own email, instead of sending it through the Dropbox system.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!