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Searching for files returns no results
Greetings. For years, my Dropbox folder was on my 1 TB 😧 drive and I could search for content on the 😧 drive right from Windows Explorer. Somehow, one of my settings must have changed because...
- Hey Greg G, thanks for posting!
It sounds like you're using Smart Sync to reduce the space the files are taking on your hard drive.
Next to files that are Smart Synced as "online only", you should see a grey cloud sync icon instead of the green tick. Do you see this next to the "camp" files?
If so, can you right click one of these files, choose "Smart Sync - Local", and see if you can search for the file through the File Explorer now?
Keep me posted with your findings!
Hi!
I have the same issue as Stasik above.
My files are all stored locally with a green check mark, but Windows search can't find them even though there is no exception in the Windows Search index for the Dropbox folder or any of its subfolders. Is there any known reason for this, or can we troublehoot it? It has been the case for a long time, probably over a year, I don't remember it ever working.
I can't find a way to contact support on your link, presumably because I am on a free account. Thanks for any help!
Megan
Dropbox Staff
Dropbox StaffI hope you're doing well Bjornar!
As a first step, can you let me know the version of your app, and its syncing status?
Keep in mind that the version should look something like: xxx.3.xxx or xxx.4.xxxx.
Any screenshots of you re-creating the situation are more than welcome.
Keep me posted, and we'll take it from there.
