You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AbbyGail Yap
2 years agoExplorer | Level 4
Running low on Dropbox space, just need to view shared folder item on iOS
I am using an Apple phone. My Dropbox storage is almost full. I only wish to view a shared folder. But every time I click the file, it takes me to an option to join a plan that increases my storage....
johnysins
New member | Level 2
I'm using an Apple phone and my Dropbox storage is nearly full. I just want to view a shared folder, but clicking the file prompts me to join a plan for more storage. On the iPad, I can bypass this and simply 'view.' How can I achieve the same on my phone?
AbbyGail Yap
2 years agoExplorer | Level 4
I have the same issue but no answers…it’s not the link cos like they all say, it should work on all devices…..plus I have been accessing on both iPad and iPhone all these while until recently.
Probably need a die-hard Apple phone user to help us.
- Walter2 years agoDropbox Staff
Hi there AbbyGail Yap & johnysins, sorry to jump in but I wanted to mention that our team is looking into this.
We'll make sure to keep you posted with any updates, but please let us know if you have anything else to add in the meantime.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!