You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

LawsonKN26's avatar
LawsonKN26
New member | Level 2
6 years ago

Right Click to Copy Link won't work

I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks n...
Desktop
Share
Sync
  • Lusil's avatar
    Lusil
    6 years ago
    Thanks for letting me know, LawsonKN26. 
     
    I’ve followed up a ticket to the email address associated with your Community profile, so please check your inbox for my latest message. 
     
    Looking forward to hearing back from you!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Hi LawsonKN26, sorry to hear that. 
 
As a first step, could you please let me know what the Dropbox icon that’s next to your computer’s clock shows when you click on it? Is it still syncing or up to date?
 
Thanks in advance!
LawsonKN26's avatar
LawsonKN26
New member | Level 2
6 years ago

It is Up To Date with a little green checkmark

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Thanks for the swift reply, LawsonKN26. 
     
    Could you also confirm if you’ve tried the following steps:
    • Click on the Dropbox icon from your Desktop and quit the app.
    • Open your Activity Monitor from your Mac Utilities folder.
    • Force quit out of the instances of the desktop app that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left.
    • Re-start Dropbox from the applications folder by double clicking on the Dropbox app.
    • Click on the Apple icon in the top left of your screen.
    • Click on "force quit".
    • Relaunch the finder.
    Let me know how it goes!
    • LawsonKN26's avatar
      LawsonKN26
      New member | Level 2
      6 years ago

      Just did all of those steps, and still nothing. (no green checkmarks next to files and still cant right click to copy link.)

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Glad to hear you're back up and running and also thank you for your kind words, Sarah - truly appreciated.

         

        See you around the Community and take care!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!