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Forum Discussion

batilly84's avatar
batilly84
Explorer | Level 4
4 years ago

Right click menu missing (Mac OS)

Hello,   Thought I would reach out to you directly with a problem that I don't see the specific solution to.    My right click menu suddenly disappeared today while working on files in a Drop...
Desktop
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hi Danny Wyatt, I'd be happy to help with this! 

I would like for you to locate your Dropbox icon. It would be on the menu bar, next to your WiFi.

Once you do this, could you hover your mouse there and let me know what the status of the Dropbox Desktop application is? 

Thank you!
 
Danny Wyatt's avatar
Danny Wyatt
Explorer | Level 4
4 years ago

Hi Megan,

 

When I do that I see the app's version (135.3.4169) and then says "Up to Date".

 

Is that what you need?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi Danny Wyatt, it looks like you’re running the beta version of the Dropbox desktop application.

    To install our latest stable version, visit this page, switch ‘Early releases’ to Off, and then, re-download the app from here.

    Could you also ensure that the Finder extension for Dropbox is enabled in the Mac settings?

     
    • Danny Wyatt's avatar
      Danny Wyatt
      Explorer | Level 4
      4 years ago

      Hi Jay 

       

      Thank you for your help. That did the trick (downloading the other version, because the Extension was already turned ON).

       

       

      • danielbonavita's avatar
        danielbonavita
        New member | Level 2
        3 years ago

        Hello,

        I'm having the same issue on Mac OS Monterey 12.3.1

        My Dropbox version is 147.3.4786 – I've tried the non-beta before but was having the same issues.

         

        There's no context (disappearing) menu when I right-click and no icon on any folder as well. I've also tried the steps of uninstalling + installing, and very annoyingly it doesn't solve 😞

         

         

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