You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Remove temporary ban
Hello, Seems like I exceeded the monthly bandwidth of my free account and my public links are temporarily banned. I don’t seem to be able to remove the ban myself and I didn’t find any ways to con...
Mark
Super User II
Super User IIHi EtienneT
Bans are automatically removed by Dropbox - usually after at least 24 hours, although this is longer if you've had bans previously. There is no way around this (even with the help of support) except by paying to upgrade to Pro.
- Thank you, Mark, for your answer!!
Even paying to upgrade to Pro doesn't help. You'll still be banned for 24. Makes no sense.
So What do the temporary bans do? Is it because it exceeded the 2gb amount so locked it until it went back below that level?
- Walter
Dropbox Staff
Hey calebhaydock, the mentioned bans are referring to the bandwidth usage of your shared links, not your account's quota.
Let us know if you have any other questions.
