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Forum Discussion

RFP1's avatar
RFP1
Explorer | Level 4
4 years ago

Recipient of shared folder having to buy space?

Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?  
FAQ
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  • Rich's avatar
    Rich
    4 years ago
    RFP1 wrote:

    ... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?

    Yes, a Dropbox account is required to join a shared folder.

     

    If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.

     

AlexanderBrdx's avatar
AlexanderBrdx
New member | Level 2

Good morning to all of you

I have paid a subscription fee for several years and the other day I called Dropbox to check if you really need that subscription i.e. do I really use the storage space ?

Their answer was no "you are very far from it".

So I unsubscribed.

And oh surprise 3 days later : the system tells me "you cannot store and synchronize anymore" "you do not have the space any more" ?!?!?

That is really anoying as for example any new photo or document is no longer synchronized !

My usage of dropbox : a few photos (I regularly have clean-up days), 3 videos, some Excel docs and I have access to files a collegue of my posts there to share with a few of us.

My question to anyone out there is : I guess the documents my collegue posts, and to which I have access, is "counted" as part of the space I use ? If I ask him to take me off his "access list" would that solve my problem and liberate space ?

OR is there a way to dissociate "his usage" and my usage ?

Thanks for anyone out there who could help.

Have a great day

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
AlexanderBrdx wrote:

I guess the documents my collegue posts, and to which I have access, is "counted" as part of the space I use ?

When you're a member of a shared folder you have your own COPY of that folder in your account, so it uses space just like any other files you have. If you no longer want/need access to the shared folder, you can remove it from your account on your Sharing page.

  • AlexanderBrdx's avatar
    AlexanderBrdx
    New member | Level 2
    2 years ago

    Many thanks for your return and a solution !

    Great

    Have a good day

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