We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
RFP1
4 years agoExplorer | Level 4
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
- 4 years ago
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
Bedsguy52
2 years agoNew member | Level 2
I share a dropbox with three others (I am not the host) to manage the financial affairs of a small charity). I am advised that my dropbox (which is free) has reached capacity and does not now sync. The host, nor the other user, has received the same message. The host has cleaned up their folder (and the files have gone from mine) but it doesn't make any difference. There seems no point to me upgrading to a subscription level if the host is not required to do so.
- Hannah2 years agoDropbox Staff
Hey Bedsguy52, I've moved your post to this thread, which seems to mirror your issue.
You'll be able to see more details about this in the replies above, but when it comes to shared folders, all members need to have enough space in their accounts to accommodate them.
Take a look at the info here and if you have any questions, let us know!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!