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Forum Discussion
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
My clients are getting a 'dropbox is full' message when trying to upload to a shared folder. When I checked I have only used 36gig to 2 TB. How do I resolve this?
- Hannah
Dropbox Staff
Hey Whitebullydog, I have moved your post to this relevant thread.
Shared folders take up space in each member's account, when they're shared with edit permissions.
You can see more info about this in the replies above and in this article from our help center.
I hope this clarifies the situation.
