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Forum Discussion
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
Hi, A client shared a dropbox folder with me so I can access his material and collaborate with him. Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account? The files sit on his paid account.
Rich
Super User II
Super User II
SThornton87 wrote:
A client shared a dropbox folder with me so I can access his material and collaborate with him. ... The files sit on his paid account.
Actually, once you accept the share, the files exist in both accounts, which is why you need to have enough space in your own account to hold the shared folder. You're not accessing the files in his account. You get your own copy of the folder and any changes you make sync back to his copy.
Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account?
If you only need to view and/or download the files, you can ask him to send you a shared link to the folder instead. If you need to be able to edit or add files in the folder so they sync back to him, then you need to have enough space in your account to hold the folder, thus you would need to upgrade.
Great thank you!
