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Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
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  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey JohnMiles, sorry to hear you're having issues with this.

 

May I reach out via email to have a further look internally?

JohnMiles's avatar
JohnMiles
Explorer | Level 4
3 years ago

Go for it Walter!  I am assuming you have visibility of the email on my account.  I don't particularly want to put my email on a public forum.

 

<Rant on>

Again, I would ask,  however  -- why is this problem still going on after 2 years (or more)?  Seems like an easier way to solve the problem must exist.  Some of the messages about being banned are bogus.  I never got anything like that. Just the same, tired, old message that some of us unfortunate soles encounter. I love (not) the way I get an attaboy whenever I post something. I  soooo happy to see that I am already a "level 2"  -- Wow! 

<Rant off>

 

John

 

John

 

  • martychaos's avatar
    martychaos
    Helpful | Level 6
    3 years ago

    Hi all at Dropbox,

    if there is a simple fix for this issue wouldn't it be simpler to post it?

     

    it is a really confusing issue that hits some of users at random and no apparent cause.

    at the moment our advice to them is to close dropbox completely/ restart/ wait for a day or so and it usually sorts itself.

    none of them have been blocked, or have used multiple invites.

    maybe this is like the "400 years ago" bug.?

     

    cheers

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey JohnMiles, sorry to jump in here.

     

    I just sent you an email, so please make sure to get back to me, when you have a chance.

     

    Thanks!

  • JohnMiles's avatar
    JohnMiles
    Explorer | Level 4
    3 years ago

    Another question. How in the heck you you find  your way back to a thread? The Search capability is next to useless.

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