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Hi all at Dropbox,

if there is a simple fix for this issue wouldn't it be simpler to post it?

it is a really confusing issue that hits some of users at random and no apparent cause.

at the moment our advice to them is to close dropbox completely/ restart/ wait for a day or so and it usually sorts itself.

none of them have been blocked, or have used multiple invites.

maybe this is like the "400 years ago" bug.?

cheers

Hey BrateVeliki, I hope you're doing well!

No worries, I am here to help! I just sent you an email, in order for us to have a closer look into this. 

Thanks!

Hey JohnMiles, sorry to hear you're having issues with this.

May I reach out via email to have a further look internally?

Go for it Walter!  I am assuming you have visibility of the email on my account.  I don't particularly want to put my email on a public forum.

<Rant on>

Again, I would ask,  however  -- why is this problem still going on after 2 years (or more)?  Seems like an easier way to solve the problem must exist.  Some of the messages about being banned are bogus.  I never got anything like that. Just the same, tired, old message that some of us unfortunate soles encounter. I love (not) the way I get an attaboy whenever I post something. I  soooo happy to see that I am already a "level 2"  -- Wow! 

<Rant off>

John

John

Hey JohnMiles, sorry to jump in here.

I just sent you an email, so please make sure to get back to me, when you have a chance.

Thanks!

Another question. How in the heck you you find  your way back to a thread? The Search capability is next to useless.

Hello, I have the same issue on my account [email removed as per Community Guidelines]

Could somebody have a look please ?

Hello, I have the same issue on my account.

I haven't send invites for few months at least.

Could somebody have a look please ?

Regards,

--

Marko

Hey MarkoK1, thanks for letting us know about this.

Can we actually send you an email, so we can look into this internally?

Yes. I'm waiting for your email.

Regards,

--

MarkoK1