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Forum Discussion
Andrew Kurtz
4 years agoExplorer | Level 3
You've hit the limit of invites you can send per day. Try again in 24 hours
I attempted to send one share today and got this message. I am on a basic account, what is the issue and how is it resolved?
Walter
Dropbox Staff
Hello there eserunsalan , sorry to hear that.
There is a chance that your shared links have been banned.
Can I reach out to you via email, so we can investigate further?
Let me know!
eserunsalan
3 years agoExplorer | Level 3
- martychaos3 years agoHelpful | Level 6
Seriously Dropbox, when there are 5 pages of the same issue - do you think you could post a fix, we are having the same problem for some users-and no they haven't sent multiple invites.
Can anyone help?
- Walter3 years agoDropbox Staff
Thanks so much eserunsalan - you've got
- v2v23 years agoNew member | Level 2
Same issue for me, only attempting to share one folder. Of course made several attempts when troubleshooting, but it errors out every time.
- Hannah3 years agoDropbox Staff
Hey martychaos, we appreciate your feedback here.
Are you referring to members of a Dropbox Business team or just Dropbox users that you know?
Can you have them reach out from their own accounts, so we can assist them?
If they have paid accounts, they can alternatively reach out to our support team directly.
- martychaos3 years agoHelpful | Level 6
Hi Hannah,
these are members of our DB Business team.
I can get them to reach out- but if there's a fix I can document it will save me and the users time?
cheers
Marty
- Megan3 years agoDropbox Staff
Hey martychaos, happy Thursday!
I'm afraid that if they have an active ban on their account, only our Support can help them.
If they could open a ticket directly with our Support, that'd be ideal. If not, we're here to help.
- daviswong3 years agoNew member | Level 2
hi,
i am having the same issue - i havent created any new shared any folders for the past ~2 years. could anyone help me out with this?
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