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Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?  
Dropbox Basic
Error Messages
Share
Shared Links
  • Walter's avatar
    Walter
    4 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
I was referring to your email's inbox, Andrew. 

Specifically, I used the one that's associated with your profile here on our Community.

If you can't find my message, please check your spam folder as well.
Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
4 years ago

Walter,

 

I checked my junk mail and I don't see an email with a call ticket number or process.  I have recieved only two emails from dropbox notifying me that you updated the community post.  I need to get this fixed to fulfill statutory required under Wisconsin open records law.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Thanks for the update, Andrew. 

    I just sent you another email; can you let me know if you received it this time? 
    • helppppp's avatar
      helppppp
      Explorer | Level 3
      6 months ago
      Can I please get a solution for this same issue
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Hey helppppp, thanks for joining our Community!
         

        It sounds like your shared links might have been banned. Let's check if that's the case. How long have you been getting this error?

         

        Did you get an email from Dropbox informing you about this perhaps?

         

        Let us know more and we'll take it from there. 

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