We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Fairsarae
2 years agoHelpful | Level 6
view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.
I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
- 9 months ago🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯We introduced the capability to join a folder directly from a view-only link to make collaboration even easier. While well meaning, we don’t always get it right. We've heard your concerns, and after careful consideration, we've decided to remove this feature. This change will be implemented
within the next couple of days bymid March.Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
JasonSilverDBX
Dropbox Product Manager
Hi Fairsarae,
I am a Product Manager for Sharing here at Dropbox, and I'm sorry the recent change we've made to Folder Links with View Only access have been driving you crazy! This is certainly not what we intended. There is another recent forum post where I address this in a bit more detail, along with a suggestion involving Dropbox Transfer.
Jay could we consolidate this thread with this other one in progress here?
Fairsarae take a look at my latest response there and let me know your thoughts?
JuliusIncestus
2 years agoNew member | Level 2
I have a newsletter and when they sign up, they are being led to a dropbox folder. I want them to be able to download, but I don't like that the join folder option is there, even if they cannot join. I can't figure out a way to remove that option though. How do I remove it? I did it with another pen name I have, but I don't remember what I did exactly.
- personanongrata2 years agoExplorer | Level 4
As you can see above, when I set a link for viewing a folder for my Patreon members, I am presented with these boxes above; how do I go about removing the 'Join Folder' box? I've verified in the folder settings that the link is view-only, with no link for editing. I don't recall this happening until this month.
- Jay2 years agoDropbox Staff
Hi JuliusIncestus, thanks for bringing this to our attention.
When you created the shared link, what this an edit link or a read-only link?
This will help me to assist further!
- JuliusIncestus2 years agoNew member | Level 2
I believe it was an edit link. Is there any way to confirm this?
- Jay2 years agoDropbox Staff
You can view the link from the file itself, or via this page on the site. and 'View link settings'. From there you can change it to view only.
- JasonSilverDBX2 years agoDropbox Product Manager
Hi personanongrata and JuliusIncestus ,
I am a Dropbox Product Manager for our sharing capabilities and am overseeing the introduction of our new shared link architecture. You can read a bit more on the changes to Folder Links with View Only access in this post here. The ability to Join Folder from a shared link is meant to allow for easier collaboration. We did make sure to adjust link settings so you would be able to prevent Join Folder by disabling downloads and folder joins with one simple setting toggle.
Note, only the view link is able to disable download/join. Edit links, by their nature, are meant to allow recipients to collaborate so don't include this setting.
Now two things I see here. First, it looks like you may be intending to create view links instead of edit links? If that's true, then you might want to update your default sharing settings. See this help center article for more details. Second, JuliusIncestus in your case, you want to disable joining, but not downloads. That is not possible right now. I am curious though to hear a bit more about why? Maybe you have a unique (or not-so-unique) situation, or maybe there is a better way to use Dropbox to meet your needs.- authorsjuliusincestus2 years agoHelpful | Level 5
The folder is a free book. When someone signs up for my newsletter, I just want them to be able to download the files and not alter or add anything. That's it. Although, I somehow managed to make so that they have to ask my permission to join, so I guess that's something. But I would rather have it removed altogether, since it looks kind of unprofessional.
- authorsjuliusincestus2 years agoHelpful | Level 5
The folder is a free book. When someone signs up for my newsletter, I just want them to be able to download the files and not alter or add anything. That's it. Although, I somehow managed to make so that they have to ask my permission to join, so I guess that's something. But I would rather have it removed altogether, since it looks kind of unprofessional.
- JasonSilverDBX2 years agoDropbox Product Manager
Thanks authorsjuliusincestus for sharing more about your use case. Sharing a view only folder link would only permit a recipient to view content - not edit anything.
However, I can understand for your situation, you want to keep the experience to a one way flow of content delivery to recipients. I'm assuming these are customers or prospects of some sort, so you also want the experience to look polished and professional. You need them to be able to download, but don't want to be bothered with "requests for access". Nor to confuse your intended recipients with multiple options for viewing your content.
If that all sounds right, then I can see why the addition of the "Join Folder" option that came with our introduction of content-based folder links doesn't hit the mark for you. But there are some alternative methods that I think might work better for you.
- Are you familiar with Dropbox Transfer? It may actually suit your purposes better since its intended as a way to deliver work to clients. It even allows for custom logos for a professional look. You can use it to send folders or files with a link.
- If you are only sharing a single file (your ebook), a shared link to the file would only allow view access and recipients would be able to download from a web preview without an account. There is no "join" option.
- A forced download would also be an option. This requires modifying the URL manually - see details here - and recipients wouldn't be taken to a web preview at all. Instead visiting the link would initiate a download.
- David12512 months agoHelpful | Level 6
That is not a solution. Disabling both Join and Download with one toggle is not what we need. We need to disable Join and leave the Download option on. I think you are completely missing the point of most of the comments here. The Join option is creating false expectations on our clients side.
- samirj12 months agoHelpful | Level 5
this developers are just using their brain too much , and not listening to people who are actually using their service on daily basis
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!