You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
feklee
5 months agoHelpful | Level 6
The syncing on my headless Linux setup is quite slow.
I am running Dropbox under Arch Linux on a Hetzner server in a datacenter in Finland. Ocasionally I do data processing on the server because it's a fast machine. Sometimes uploads of these changes to...
Nancy
5 months agoDropbox Staff
Hi feklee, and welcome back to our Community.
I did a bit of searching in our system and I could locate your current ticket.
Since your case is being handled by our advanced team, I’d still recommend continuing the support interaction with them directly.
I’ve also gone ahead and left an internal message for them to see and get back to you as soon as possible.
For anything else, I’ll be right here.
- feklee5 months agoHelpful | Level 6
Thank you, Nancy! It's not super urgent, but I hope that there will be a solution eventually. It's a recurring issue.
- feklee5 months agoHelpful | Level 6
I did get another response from support, but it's as before: no explanation, just the recommendation to reinstall Dropbox
This is completely intransparent. I'm not sure if I should trust my data to Dropbox any longer.
- feklee4 months agoHelpful | Level 6
The issue was never resolved. So, after being a customer since 2008, I finally pulled the plug. There doesn't seem to be any development of the Dropbox core functionality anymore. (still no ARM support, despites people begging for it since years, and only support for Ext4)
I switched to syncing my data with Syncthing, which I have been testing thoroughly over the past ten months. This is not a cheaper solution, as I have to pay rent for my server, but it is more robust and transparent, and it is compatible with many more platforms than Dropbox.
I am doing some final cleanup steps using Dropbox's web interface, and there is an issue again. This just reaffirms my decision.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!