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MeganEG's avatar
MeganEG
Explorer | Level 3
2 years ago

The following characters are not allowed: angle brackets \ / : ? * " | ERROR Dropbox File Request

 I keep getting the error "The following characters are not allowed: angle brackets \ / : ? * " |" when trying to create a folder for File Request, but I am not using those in my file name at all. An...
  • adamaduckett's avatar
    2 years ago

    I've found this issue in my Dropbox. I'd reached out to support before but no luck.

     

    Happened again this morning, so dug a little deeper. I found that along the path (to the folder I was trying to use as a file request folder), those characters will exist (<>\ / : ? * ") – for me it's a fairly top level folder which is a little worrying. I'd named the folder Clients/Projects – so any folders after this can't be a file request folder currently because of the /.

     

    I've tried saving a file request folder in the top level Dropbox folder instead: ie /Dropbox/FolderName and it works fine.

     

    Give that a whirl – it should do the trick.